Relancer legal

Terms of Service for Clients

This Terms of Service summarizes the principal terms of collaboration between Relancer (“Relancer,” “we,” or “us”) and the Client (“you” or “Client”), which has requested to hire Recruiter(s) via Relancer's service.

When accepted by you, these Terms of Service form a legally binding contract (Contract) between you and Relancer (as defined below).

Please read these Terms of Service carefully. By accepting these Terms of Service, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to be bound by these Terms of Service, then please do not access or use Relancer's Services.

1. GENERAL PRINCIPLES

1.1 Relancer is an online marketplace for connecting companies (Clients) and Recruiters who work via the Relancer platform as independent contractors.

1.2 It is the responsibility of the Client to ensure that Relancer's services are in accordance with their needs. Relancer's Recruiters provide the following (but not limited to) services:

• Helping to fill needed roles faster
• Helping to expand your team in new locations
• Helping to fill challenging or niche roles
• Helping out with specific recruiting tasks
• Improving your recruitment processes or strategy
• Any custom recruitment challenges

1.3 The aim of Relancer is to help companies find a Recruiter who can understand and help the companies the most.

1.4 The role of Relancer is to make sure the Client has the best possible opportunity to get matched with the right Recruiter; to make sure the collaboration between Client and Recruiter goes smoothly; and solve any rising disputes in a transparent manner keeping the interests of both sides in mind.

Relancer's team has the know-how and network to help companies choose the right Recruiter(s) with specific expertise in a preferred location. Relancer will do its best to provide best-suited Recruiters and present all necessary information. The Recruiter and Client understand that the final decision is made by the Client and Relancer can not be held responsible for any results the Recruiter may or may not provide.

2. SERVICE PROCESS

2.1 Mapping the Client’s hiring needs (Projects)

The Client can find Recruiters for their recruitment needs (Projects) in two different ways. The Client can use Recruiter Search to search for recruiters that match their requirements. Or the Client can create a Project that describes their recruitment needs and Relancer will match Recruiters for the Client that match the Client’s requirements.

The Projects describe the roles the Client is looking to hire and criteria for recruitment (pricing model, budget, and other preferences).

Each Project describes the Client's recruitment needs. If there are many Projects (different recruitment needs), then the Client can assign a different Recruiter for each Project or select a Recruiter to handle multiple Projects.

2.2 Comparing and choosing Recruiters

Relancer will provide Vetted Profiles of Recruiters which include their expertise, level of experience, skills, fees, previous work, references from clients, and other relevant information.

The Client will schedule an Intro Meeting with suitable Recruiters to ask more questions, talk about the Project in more detail and negotiate the terms.

The goal of the Intro Meeting is to evaluate the Recruiter’s suitability for the recruitment Project. Client should provide the Recruiter with necessary information so the Recruiter can assess their ability to achieve recruitment deliverables and make a final proposal for their fees and estimated deadlines.

In some cases, when support is needed, the Success Manager from Relancer can participate in the Intro Meeting with the Client and Recruiter. The Success Manager will advise the Client on evaluating and selecting the Recruiters, but the Client will be responsible for the final decision.

2.3 Recruitment Contract between Recruiter and Client

Relancer provides Contract Templates and (if necessary) helps to negotiate terms between the Recruiter and Client, who will agree on Milestones, Deliverables, Collaboration Model, Fees and other terms. Using the Contract Template is not mandatory.

Relancer is not included in the Recruitment Contract between the Recruiter and the Client. Both parties are in a separate agreement (Terms of Service) with Relancer.

2.4 Collaboration and progress tracking

Relancer will not regulate the collaboration between the Recruiter and the Client after they've signed the Recruitment Contract. All further collaboration is agreed between the Recruiter and the Client with the Milestones and Deliverables in the contract.

Each Recruiter has their own working processes, which they will align with the Client's situation and needs.

It is recommended to have an Project Kick-off Meeting to go over the Project before the work starts. It is recommended to schedule Check-In Meetings (via email, in person meeting, video call) to keep track of the progress.

2.5 Project wrap-up

When the project ends, the Client has to inform Relancer about it in order to successfully close the project and collect feedback from the Recruiter and the Client.

3. CONFIDENTIALITY

Confidential Information means any material or information provided to the Client to evaluate a Recruiter regardless of whether the information is in tangible, electronic, verbal, graphic, visual, or other form.

Confidential Information does not include material or information that: (a) is generally known by third parties as a result of no act or omission of Client; (b) was lawfully received by Client without restriction from a third party having the right to disseminate the information; (c) was already known by Client prior to receiving it from the other party and was not received from a third party in breach of that third party’s obligations of confidentiality; or (d) was independently developed by Client without use of another person’s Confidential Information.

Client agrees to hold in confidence all Confidential Information and to use reasonable care to prevent the unauthorized disclosure or use of the other party's Confidential Information.

4. ROLE OF RELANCER

4.1 The role of Relancer is to ensure:

• All recruiters are vetted (they go through a review and onboarding process).
• The Client has sufficient information and support to make an educated choice from proposed Recruiters.
• The Recruiter has sufficient information and support to assess their suitability for the Project.
• The collaboration between Recruiter and Client goes smoothly.
• All disputes between the Recruiter and Client are handled with care by Relancer's Support team.

4.2 The Success Manager from Relancer is included in all the communication until a Recruiter is hired and a contract is signed between the Recruiter and the Client. This includes all communication on the Relancer platform and off the platform.

4.3 Relancer will not participate in communication and meetings between the Recruiter and Client after the contract has been signed between both parties.

4.4 Relancer has the right to request feedback and information from the Recruiter and Client at any given point to ensure collaboration success. Relancer collects feedback to make sure the Recruiter is on track to achieve the agreed recruitment deliverables and offers a high quality service experience to the Client.

4.5 If the first 14 days since starting the Project show that:

1. the Recruiter might not be able to deliver the hiring goals, or
2. the Client might not be able to contribute to Project success,

Relancer will take measures to improve collaboration between parties or terminate the collaboration.

4.6 Relancer will provide a Contract Template if requested by the Recruiter or Client. Relancer will receive a copy of the final contract between the Recruiter and the Client including the description of Milestones and Deliverables set for the Project.

5. COLLABORATION MODELS

The Recruiters can set and negotiate their own rates and pricing models. The pricing depends on the overall market situation, the Recruiter's experience level and skills. Also Clients have different budgets and pricing model preferences. Some Projects and Collaboration models are a better match than others. The collaboration models are described as (but not limited to) Hourly commitment, Exclusive commitment, Contingency commitment.

5.1 Hourly commitment

It's a suitable model if the Client needs help for particular repetitive tasks, such as sourcing candidates or conducting screening interviews. Hourly model also makes sense when the Client has multiple similar roles or plans to work with the Recruiter for a longer period than just one Project. Hourly model is cheaper and more efficient than having a Recruiter for each role separately.

Clients are billed based on the hours Recruiters have worked on the Recruitment Project.

The billing cycle is agreed by the Client and the Recruiter. Most common cycles are weekly, bi-weekly and monthly. The first weeks will show if the collaboration between the Recruiter and the Client is successful in long-term.

Due date for payments is agreed by the Client and the Recruiter. Usually payments for Hourly Invoices are due in 3-5 days after the invoice is issued.

5.2 Exclusive commitment

Exclusive commitment suits best if the Client doesn’t have/need an in-house recruiter or wants extra help with some specific roles. In this case the Recruiter works exclusively with the role and is committed to the Client.

20-50% of the Total Recruitment Fee is transferred to the Recruiter's bank account at the beginning of the project as a retainer. The retainer payment establishes a mutual commitment for both sides for a common goal.

When the Recruiter reaches agreed Milestones, the Client will transfer the agreed amount of the fee to the Recruiter. The scope and deadlines of the Milestones are agreed by the Client and the Recruiter in the Recruitment Contract.

Due date for the rest of the Recruitment Fee payments is agreed by the Client and the Recruiter. Usually the rest of the Recruitment Fee is due in 14 days after the Client has signed an employment contract with the candidate presented by the Recruiter.

5.3 Contingency commitment

If the Client has used up most of their recruitment budget and has in-house recruiters also working on the role, it makes sense to hire a Contingency Recruiter. It will be the most expensive option, but with less risk – you only pay for results. The Recruiter might not* be committed to the Client, but will provide an additional pipeline of candidates.

*Might not be committed means that Contingency Recruiters work with multiple Clients at the same time and can prefer Projects where they can get results faster and with less effort.

The average Contingency fee varies from 10% to 30% of the anticipated annualized salary or wages of the candidate.

Due date for the Contingency fee is agreed by the Client and the Recruiter. Usually the Contingency fee is due in 14 days after the Client has signed an employment contract with the candidate presented by the Recruiter.

6. PAYMENTS

6.1 There are no upfront costs. Relancer's marketplace services are free for the Client.

6.2 The Client will be billed by the Recruiter according to the collaboration model described in the Recruitment Contract. Relancer invoices Recruiters a percentage of their fee depending on the total amount they’ve billed with a client.

6.3 The Client is responsible to determine proper classification of all Recruiters as either independent contractors, sole proprietors or employees. For US-based Independent Recruiters, the Client should refer to the IRS guidelines and other federal, state, and local regulations applicable.

6.4 Relancer does not assume to be an expert on tax matters for the Client's specific business, the Client should consult a tax professional for any questions or concerns about any tax-related issues. If the Client not based in the US or have additional questions, please consult the local tax representative for more information on filing tax forms in a specific country.

7. GUARANTEES

7.1 Guarantees from Recruiter

For any guarantees regarding the Project results and Candidates, the Client should negotiate and agree with the Recruiter.

7.2 Guarantees from Relancer

• Relancer acts as a mediator and enabler, therefore will not guarantee the results between the Recruiter and the Client.
• Relancer will guarantee that all Recruiters on Relancer's platform are thoroughly reviewed and validated professionals.
• Relancer will guarantee that all Clients on Relancer are thoroughly reviewed and validated companies.
• Relancer will guarantee a High Service Quality, meaning Relancer will support the collaboration between the Recruiter and Client, handle any occurring disputes, and 1) take measures to replace the Recruiter in case of an unsuccessful collaboration; 2) take measures to protect the Recruiter from unfair or neglectful situations with the Client.

8. TERMINATION

8.1 The Client agrees to immediately inform Relancer about any updates or cancellations regarding Projects. The Client understands that Relancer's services for the Client are free of charge, so withholding or misrepresenting information may result in financial loss for Relancer. Disregarding this will be grounds for termination without additional notification.

8.2 The Client agrees with the Non-circumvention Agreement to receive Recruitment Services from the Recruiters who are introduced by Relancer only through Relancer for 24 months from the date of introduction by Relancer, unless the Client pays an Opt-Out-Fee.The date of introduction by Relancer is when the Recruiter’s profile becomes visible to the Client.

Opt-Out-Fee is:

• €5000 per each Recruiter if the Client wants to hire them as an independent contractor separate from the Relancer marketplace;
• or 25% of the anticipated annualized salary or wages if the Client offers the Recruiter direct employment.

9. DEFINITIONS

Some definitions of capitalized terms that appear in the Terms of Service for Clients.

“Recruiter” means an independent contractor or an agency providing Recruitment Services. A Recruiter is a customer of Relancer with respect to use our services.

“Client” means a company seeking to hire Recruiters to obtain Recruitment Services.

“Account Manager” means a representative of Relancer assisting Clients to hire Recruiters for their Projects.

“Recruitment Services” means any services provided by Recruiters for example sourcing leads, interviewing candidates, training and coaching Clients.

“Project” means an engagement for Recruitment Services that a Recruiter provides to a Client under a Recruitment Contract.

“Recruitment Contract” means the contractual provisions between a Client and a Recruiter governing the Recruitment Services to be performed by a Recruiter for Client for a Project.

“Recruiter Search” means Relancer’s service where the Client can search for Recruiters using filters and contact Recruiters directly on the Relancer platform.

Terms of Service for Recruiters

This Terms of Service summarizes the principal terms of collaboration between Relancer (“Relancer,” “we,” or “us”) and the Recruiter (“you” or “Recruiter”), who has signed up as an independent Recruiter on Relancer to get hired for Recruitment Projects with one or multiple Clients.

When accepted by you, these Terms of Service form a legally binding contract (Contract) between you and Relancer (as defined below).

Please read these Terms of Service carefully. By accepting these Terms of Service, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to be bound by these Terms of Service, then please do not access or use Relancer's Services.

1. GENERAL PRINCIPLES

1.1 Relancer is an online marketplace for connecting companies (Clients) and Recruiters who work via the Relancer platform as independent contractors.

1.2 It is the responsibility of the Recruiter to ensure that the services and value provided to them by Relancer are in accordance with their needs.

1.3 Relancer does not limit or regulate the services provided by the Recruiters. Relancer acts as a marketplace where Relancer's Recruiters provide the following (but not limited to) services:

• Helping to fill needed roles fast
• Helping to expand teams in new locations for the company
• Helping to fill challenging or niche roles
• Helping out with specific recruiting tasks (such as sourcing, interviewing, etc.)
• Improving the recruitment processes or strategies
• Any custom recruitment challenges requested by the Client

1.4 The aim of Relancer is to provide support for Recruiters and help them find suitable recruiting Projects with trusted Clients.

1.5 The role of Relancer is to make sure the Recruiter and Client have the best possible opportunities to get matched with the right partner; to make sure the collaboration between Recruiter and Client goes smoothly; and solve any rising disputes in a transparent manner keeping the interests of both sides in mind.

1.6 Relancer's team has the know-how and network to help companies choose the right Recruiter(s) with specific expertise in a preferred location. Relancer will do its best to provide best-suited Recruiters and present all necessary information. The Recruiter and Client understand that the final decision is made by the Client and Relancer can not be held responsible for any refusals or cancellations by the Client.

1.7 Recruiters choose to work through Relancer to:

1. have flexibility and the freedom to choose their own collaboration terms with Clients;
2. receive projects which fit their preferences;
3. work with vetted and trusted clients;
4. have support for creating their profiles, proposals, contracts, invoices, payments and more;
5. get paid on time and have peace of mind;
6. always get feedback about their proposals and progress.

2. SERVICE PROCESS

2.1 Getting started

To register for an account to use Relancer’s Services, you must complete a user profile, which you consent to be shown to other users and, unless you change your privacy settings (in your profile), to be shown to the public. You agree to provide accurate and complete information on your profile—and on all registration and other forms you access while using Relancer’s Services or provide to us—and you agree to keep that information current. You agree not to provide any false or misleading information about your identity or location, your business, the beneficial owner(s) of your business, your skills, or the services your business provides, and you agree to correct any information that is or becomes false or misleading. We reserve the right to suspend or terminate the account, or access to Relancer’s Services, of anyone who provides false, inaccurate, or incomplete information in creating, marketing, or maintaining a profile.

After signing up, the recruiters will go through a review process and if selected, will receive a request to complete onboarding on the Relancer platform. In the onboarding process, the recruiter will get important information about how Relancer’s platform and service works. This will also help us welcome you into our community and match you with the best-suited recruiting Projects.

2.2 Receiving projects

Each Project describes the Client's recruitment needs. If there are many Projects (different recruitment needs), then the Client can assign a different Recruiter for each Project or select a Recruiter to handle multiple Projects.

You will receive Projects through Relancer according to your preferences described in your Profile. Clients can contact you directly for their Projects when using Recruiter Search on the Relancer platform. You can decline or confirm your interest in the Project. You are always welcome to ask more questions via Relancer chat, email or a call.

Please keep in mind that Project descriptions can change and get more specific during further negotiations. It's up to you to make suggestions regarding their Recruitment Strategy if you see fit.

2.3 Reviewing and confirming Projects

After you receive a Project, you can review it and confirm or decline your interest in the Project. The Date of Introduction by Relancer is when the Recruiter’s profile becomes visible to the Client.

If you receive a project on Relancer from a Client with whom you already have or had a recruitment services contract before, then you should decline the Project offer on the Relancer platform.

After both sides (Client and Recruiter) have confirmed their interest, you can schedule an Intro Meeting with the Client. The goal of the Intro Meeting is to evaluate your match with the Client and the Project. The Client should provide the Recruiter with necessary information so the Recruiter can assess their ability to achieve recruitment deliverables and make a final proposal for their fees and estimated deadlines after the meeting.

In some cases, when support is needed, The Success Manager from Relancer can participate in the Intro Meeting with the Client and you. The Success Manager will advise the Client on evaluating and selecting the Recruiters, but the Client will be responsible for the final decision.

2.4 Composing Proposals

After the Intro meeting, the Recruiter will make their final price proposal for the Project on the Relancer platform, which should include:

1. Pricing Model (different options can be proposed)
2. Fee(s)
3. Estimated time input and deadlines
4. Short cover letter to explain your motivation to take on this specific Project
5. References from your past clients or projects

2.5 Recruitment Contract between the Recruiter and Client

Relancer provides Contract Templates and (if necessary) helps to negotiate terms between the Recruiter and Client, who will agree on Milestones, Deliverables, Collaboration Model, Fees and other terms. Using the Contract Template is not mandatory.

Relancer is not included in the Recruitment Contract between the Recruiter and the Client. Both parties are in a separate agreement (Terms of Service) with Relancer.

2.6 Collaboration and progress tracking

Relancer will not regulate the collaboration between the Recruiter and the Client after they've signed the Recruitment Contract. All further collaboration is agreed between the Recruiter and the Client with the Milestones and Deliverables in the contract.

Each Recruiter has their own working processes, which they will align with the Client's situation and needs.

It is recommended to have an Project Kick-off Meeting to go over the Project before the work starts. It is recommended to schedule Check-In Meetings (via email, in person meeting, video call) to keep track of the progress.

2.7 Project wrap-up

When the project ends, the Recruiter has to inform Relancer about it in order to successfully close the project and collect feedback from the Recruiter and the Client.

3. CONFIDENTIALITY

Confidential Information means any material or information provided to the Recruiter to evaluate a Project regardless of whether the information is in tangible, electronic, verbal, graphic, visual, or other form.

Confidential Information does not include material or information that: (a) is generally known by third parties as a result of no act or omission of Recruiter; (b) was lawfully received by Recruiter without restriction from a third party having the right to disseminate the information; (c) was already known by Recruiter prior to receiving it from the other party and was not received from a third party in breach of that third party’s obligations of confidentiality; or (d) was independently developed by Recruiter without use of another person’s Confidential Information.

Recruiter agrees to hold in confidence all Confidential Information and to use reasonable care to prevent the unauthorized disclosure or use of the other party's Confidential Information.

4. ROLE OF RELANCER

4.1 The role of Relancer is to ensure:

• All recruiters are vetted (they go through a review and onboarding process).
• The Recruiter has sufficient information and support to assess their suitability for the Project.
• The Client has sufficient information and support to make an educated choice from proposed Recruiters.
• The collaboration between Recruiter and Client goes smoothly.
• All disputes between the Recruiter and Client are handled with care by Relancer's Support team.

4.2 The Success Manager from Relancer is included in all the communication until a Recruiter is hired and a contract is signed between the Recruiter and the Client. This includes all communication on the Relancer platform and off the platform.

4.3 Relancer will not participate in communication and meetings between the Recruiter and Client after the contract has been signed between both parties (excluding the final Project Wrap-up meeting).

4.4 Relancer has the right to request feedback and information from the Recruiter and Client at any given point to ensure collaboration success. Relancer collects feedback to make sure the Recruiter is on track to achieve the agreed recruitment deliverables and offers a high quality service experience to the Client.

4.5 If the first 14 days since starting the Project show that:

1. the Recruiter might not be able to deliver the hiring goals, or
2. the Client might not be able to contribute to Project success,

Relancer will take measures to improve collaboration between parties or terminate the collaboration.

4.6 Relancer will provide a Contract Template if requested by the Recruiter or Client. Relancer will receive a copy of the final contract between the Recruiter and the Client including the description of Milestones and Deliverables set for the Project.

5. RELANCER'S SERVICE FEE

5.1 Relancer has no upfront or membership costs. Signing up and receiving Projects on Relancer's marketplace is free.

5.2 The Client will be billed according to the agreement with the Recruiter (hourly, retainer, contingency, etc). Relancer charges Recruiters a percentage of their fee depending on the total amount they’ve billed with a client.

5.3 Relancer charges Recruiters a sliding Service Fee based on the total amount billed to a single client. You pay:

• 15% for the first €20,000 you bill your client across all contracts
• 10% for total billings with your client that exceed €20,000

For example, if you have billed your client (which includes the Relancer fee) for €25,000 and it has be paid in 2 equal invoices. When you send your:

• 1st invoice to the client for €12,500, then Relancer will send you an invoice for 15%*12,500=€1,875
• 2nd invoice to the client for €12,500, then Relancer will send you an invoice for 7,500*15%+5,000*10%=€1,625

Your take-home earnings after deducting the Relancer fee: €25,000-€3,500=€21,500

When a Client uses another company that belongs to the same Group of Companies to sign a Recruitment Contract with the Recruiter it is considered as the same Client in terms of Relancer’s service fee.

When discussing your pricing and putting together the price proposal, make sure to take into account the Relancer fee. The Relancer fee should be included in your price proposal/total fee to the client. If you need help with putting together the price proposal on the Relancer platform or have any questions, please consult with your Success Manager. We are always here to help you succeed.

This fee allows us to create the needed services and technology, from matching you with vetted clients to collaborating, communicating, getting paid, and payment protection.

6. COLLABORATION MODELS

The Recruiters can set and negotiate their own rates and pricing models. The pricing depends on the overall market situation, the Recruiter's experience level and skills. Also Clients have different budgets and pricing model preferences. Some Projects and Collaboration models are a better match than others. The collaboration models are described as (but not limited to) Hourly commitment, Exclusive commitment, Contingency commitment.

6.1 Hourly commitment

It's a suitable model if the Client needs help for particular repetitive tasks, such as sourcing candidates or conducting screening interviews. Hourly model also makes sense when the Client has multiple similar roles or plans to work with you for a longer period than just one Project.

Clients are billed based on the hour’s Recruiters have worked on the Recruitment Project.

The billing cycle is agreed by the Client and the Recruiter. Most common cycles are weekly, bi-weekly and monthly. The first weeks will show if the collaboration between the Recruiter and the Client is successful in long-term.

Due date for payments is agreed by the Client and the Recruiter. Usually payments for Hourly Invoices are due in 3-5 days after the invoice is issued.

6.2 Exclusive commitment

Retainer suits best if the Client doesn’t have/need an in-house recruiter or wants extra help with some specific roles. It also makes sense when you already have a pool of suitable candidates and might be able to fill the role fast. In this case, you work exclusively with the role and are committed to the Client.

20-50% of the Total Recruitment Fee is transferred to the Recruiter's bank account at the beginning of the project as a retainer. The retainer payment establishes a mutual commitment for both sides for a common goal.

When the Recruiter reaches agreed Milestones, the Client will transfer the agreed amount of the fee to the Recruiter. The scope and deadlines of the Milestones are agreed by the Client and the Recruiter in the Recruitment Contract.

Due date for the rest of the Recruitment Fee payments is agreed by the Client and the Recruiter. Usually the rest of the Recruitment Fee is due in 14 days after the Client has signed an employment contract with the candidate presented by the Recruiter.

6.3 Contingency commitment

If the Client has used up most of their recruitment budget and has in-house recruiters also working on the role, it makes sense for them to hire a Contingency Recruiter. It will be the most profitable option for you, but with most risk – Client only pays for results. You might not* be committed to the Client, but will provide an additional pipeline of candidates.

*Might not be committed means that Contingency Recruiters usually work with multiple Clients at the same time and can prefer Projects where they can get results faster and with less effort.

The Contingency fees vary from 10% to 30% of the anticipated annualized salary or wages of the candidate.

Due date for the Contingency fee is agreed by the Client and the Recruiter. Usually the Contingency fee is due in 14 days after the Client has signed an employment contract with the candidate presented by the Recruiter.

7. PAYMENTS

7.1 The Client will be billed by the Recruiter according to the collaboration model described in the Recruitment Contract. Relancer invoices Recruiters a percentage of their fee depending on the total amount they’ve billed with a client.

7.2 The Recruiter is responsible for making sure their legal entities are set up and taxes are filed correctly as per the laws in their country of residence. The Client is responsible to determine proper classification of all Recruiters as either independent contractors, sole proprietors or employees. For US-based Independent Recruiters, the Client should refer to the IRS guidelines and other federal, state, and local regulations applicable.

8. TAXES AND BENEFITS

9. GUARANTEES

9.1 Guarantees from Recruiter

For any guarantees regarding the Project results and Candidates, the Client should negotiate and agree with the Recruiter.

9.2 Guarantees from Relancer

• Relancer acts as a mediator and enabler, therefore will not guarantee the results between the Recruiter and the Client.
• Relancer will guarantee that all Recruiters on Relancer's platform are thoroughly reviewed and validated professionals.
• Relancer will guarantee a High Service Quality, meaning Relancer will support the collaboration between the Recruiter and Client, handle any occurring disputes, and 1) take measures to replace the Recruiter in case of an unsuccessful collaboration; 2) take measures to protect the Recruiter from unfair or neglectful situations with the Client.

10. TERMINATION

10.1 The Recruiter agrees to immediately inform Relancer about any updates or cancellations regarding their Projects. The Recruiter acknowledges and agrees that the compensation Relancer receives for making our Services available to Recruiters and Clients is collected through the Service Fee. Relancer only receives this Service Fee when a Client makes payments to a Recruiter, so withholding or misrepresenting information may endanger Relancer's ability to provide its Services. Disregarding this will be grounds for termination without additional notification.

10.2 The Recruiter agrees with the Non-circumvention Agreement to offer Recruitment Services to the Clients only through Relancer for 24 months from date of introduction by Relancer, unless the Client or the Recruiter pays an Opt-Out-Fee. The date of introduction by Relancer is when the Recruiter’s profile becomes visible to the Client.

When a Client that has been introduced to the Recruiter by Relancer introduces the Recruiter to another company that belongs to the same Group of Companies it is also considered as an introduction by Relancer.

Opt-Out-Fee is:

1. €5,000 per each Recruiter if the Client wants to hire them as an independent contractor separate from the Relancer marketplace;
2. or 25% of the anticipated annualized salary or wages if the Client offers the Recruiter direct employment.

11. DEFINITIONS

Some definitions of capitalized terms that appear in the Terms of Service for Recruiters.

“Recruiter” means an independent contractor or an agency providing Recruitment Services. A Recruiter is a customer of Relancer with respect to use our services.

“Client” means a company seeking to hire Recruiters to obtain Recruitment Services.

“Group of Companies” means collectively companies together with any direct or indirect subsidiaries of the holding company that are owned by the same shareholders.

“Community Manager” means a representative of Relancer vetting and onboarding Recruiters to Relancer platform.

“Account Manager” means a representative of Relancer assisting Recruiters to find suitable Recruitment Projects.

“Recruitment Services” means any services provided by Recruiters for example sourcing leads, interviewing candidates, training and coaching Clients.

“The date of introduction by Relancer” is when the Recruiter’s profile becomes visible to the Client.

“Project” means an engagement for Recruitment Services that a Recruiter provides to a Client under a Recruitment Contract.

“Recruitment Contract” means the contractual provisions between a Client and a Recruiter governing the Recruitment Services to be performed by a Recruiter for Client for a Project.

“Service Fee” means a fee a Recruiter is charged by Relancer for each payment their Clients make to the Recruiter on a Recruitment Contract.

“Recruiter Search” means Relancer’s service where the Client can search for Recruiters using filters and contact Recruiters directly on the Relancer platform.

Privacy Policy

The following Terms of Service and this Privacy Policy and all applicable laws govern the relationships between the owner of this website and its visitors.

By signing up and accepting our Terms of Service and this Privacy Policy, you are giving Us your permission to process your personal data pursuant to conditions of this Privacy Policy.

Our company respects your right to privacy. This Privacy Policy explains what information We collect from you, for what purpose and how We use it.

We recommend reading this Privacy Policy together with Terms of Service to get the full understanding of the mechanism of privacy protection. Please, read this Privacy Policy and Terms of Service carefully.

Terms used in this Privacy Policy have the same meaning as in the Terms of Service, unless specified otherwise. In case of any questions regarding this Privacy Policy, do not hesitate to contact us via [email protected].

Definitions

1. For the purposes of these Privacy Policy, the term, “Website” means the website that can be accessed on the link https://relancer.com. The terms “We”, “Our” or “Us” refer to the owner of the website – Relancer. The terms “You”, “Your” mean any natural person using the website for any reason. The term “Content” comprises all types of data presented on the website.

Introduction

1. We are an online service which provides a marketplace, that connects On demand Recruiters to potential Clients.
2. We enable Recruiters to advertise and/or provide Recruitment Services to Clients and Clients to seek and/or obtain Recruitment Services from Recruiters.
3. Hereby We determine and explain the purpose of the processing and collecting the data and the persons to whom communication of the data is permitted, the conditions for communicating the data to third persons and your rights concerning the further processing of your personal data, as well information regarding direct marketing and cookies.

Collection and use of data

1. We are the data controller for the collection and use of data on our Website. When we have forwarded data to the Clients for the purpose of advertising and/or providing Recruitment Services, they become the data controller of your personal data. We are not responsible for the processing of your personal data performed by Clients for the purposes of seeking and/or obtaining Recruitment Services. We process (including collect, store, save, distribute, compile, use, make available to, etc.) personal data submitted by you at the sign up and on interviews. We do not collect any personal data about you which is made available outside our website and interviews.
2. We collect and process the personal identifiable information about you, such as your full name, location, work experience, skills, contact information, e-mail address and other personal information related to your suitability providing Recruitment Services. You do not have to provide any other personal data which is not mentioned in Our sign up form or interview. We do not request sensitive data, such as data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade-union membership; data concerning health or sex life and sexual orientation; genetic data or biometric data.
3. We collect and process your personal data for the purpose of Connecting Recruiters with potential Clients. We forward data to the Clients to enable them to decide whether you are the one they are looking for. We may also use personal data such as contact details to resolve any service quality issues between us.
4. We use your personal information to create a profile of you. As a user of Our services, you agree that We may assess your skills, experiences, location or other characteristics that you present in the sign up form or in the interviews and express our preferences to Clients. We may help the Clients with pre-selection of possible Recruiters during which We may add to your profile some comments on why We feel that you are the best for this project. All the data you make available on your account shall be available to potential Clients as it is provided by you.
5. If you make your social media profiles available when using our service, We assure that we do not store, compile or analyze your social media data, unless you have authorized us to do so.
6. We use your e-mail address to send notifications regarding certain actions on your profile or to suggest opportunities that match your profile. If you no longer wish to receive these opportunities, please click the “Unsubscribe” link in the footer of our e-mail.
7. We comply with the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation, hereinafter referred to as GDPR).

Disclosing data

1. Personal data is disclosed only to Clients who are business partners of Us. Personal information is not available to general public.
2. For the purposes of performing the services we engage the following third-party service providers:
   
   Pipedrive OÜ, address in Tallinn, Estonia; e-mail: [email protected]; https://www.pipedrive.com/en/privacy. For the purposes of improving your user experience when using Our service, some of the personal data such as your full name and e-mail You have provided to Us is disclosed to a customer relationship management tool Pipedrive. Customer relationship management application allows us to collect and store Client and Project-related data. We use Pipedrive for communicating with You and for email tracking to understand whether you have received our messages.
   Pipedrive stores the private data inside the EEA. If Pipedrive subsequently engages sub-processors outside the EEA, Pipedrive ensures that they have signed the EU Commission’s standard contractual clauses for data transfers.
   
   Google LLC; address in California, USA; https://policies.google.com/privacy We use Google OAuth login to provide more seamless signup and login to our platform. For it to work we have to fetch your e-mail and full name from Google. It is needed only for identification purposes.
   Google stores the private data outside the EEA. Google transfers data from the EEA to US under the EU Commission's standard contractual clauses.
3. We will not disclose your personal data to any other third parties or public authorities not mentioned above, except if the person requesting data has a legal basis for doing so pursuant to applicable law (for example to the police).

Accessing and storing data

1. Only Our authorized employees have access to the personal data and they may access the data only for the purpose of resolving issues associated with the use of Our service.
2. We delete Your personal data 1 year after the date You become un-active and stop using Our service.

Cookies

1. When using our Website you agree that We may send cookies – text files containing alphanumeric information – to your device that uniquely identifies your browser and lets Us provide services to you more effectively. Our Website uses session cookies, which are deleted after you close your browser, and persistent cookies, which are stored on your computer indefinitely. We reserve a right to use first-party or third-party cookies. We use user-input, authentication, user-centric security, multimedia content player, load-balancing, user-interface customization and third-party social plug-in content sharing cookies, which do not necessarily require informed consent from you to be used. In order to use other types of cookies, We require your informed consent.
2. If you wish to delete or block the cookies on your device, please refer to the technical information provided by your device or software manufacturer. Please bear in mind that disabling and/or deleting cookies may prevent You from using some or all services provided by Us.

Rights of data subjects

1. Each data subject has the right granted by the European legislator to:
   1. request Us access to and rectification or erasure of personal data or restriction of processing of personal data concerning the data subject or to object to processing as well as the right to data portability;
   2. to withdraw consent at any time, if processing is based on consent, without affecting the lawfulness of processing based on consent before its withdrawal.
2. If the data subject wishes to exercise these rights, he or she may at any time directly contact us by e-mail [email protected].
3. Data subject has also the right to lodge a complaint with Estonian Data Protection Inspectorate ([email protected]) if he or she considers the data processing to be unlawful.