Track record
ServiceFirst CX
Talent Acquisition
• Lead full-cycle recruitment, from sourcing candidates to signing job offers. • Successfully hired 100 candidates within 60 days as Offshore CS Agents. • Effectively met staffing needs for diverse roles, including CS Agents, Recruiters, HR Generalists, Front Office staff, and Purchasing Specialists, ensuring seamless business operations
NOK Human Capital
Recruitment Specialist
Acting as an Account Manager, reducing no-show rate to 10% and increased Qualified Candidate Numbers by 40% for that specific account. Sourcing and Headhunting through multiple platforms like indeed, linkedin and other social media platforms. Conducting 200 - 400 call and phone interview weekly
Project C Foundation
Shreya Bagchi, Human Resource Manager
Joseph is wonderful to work with and has exceptional expertise in leadership, managing and motivating. Not only did he have a unique ability to keep our team organized and on schedule, but his constant communication helped lift our spirits in challenging situations. He's dedicated, self-motivated, methodical and very capable. He has a great way of analyzing the requirements for every role and digging deep to find the perfect candidates to fill it. If possible, I'd be glad to have him again in my team.
HR Specialist
Interviewed and Recruited experienced HR individuals for two new Initiatives by using LinkedIn Created and led an HR Core team of 5 HR Core employees and 18 HR interns Successfully led a team by implementing new HR strategies that proved successful in increasing employee retention and increasing employee satisfaction scores
