Relancer Legal

At Relancer, trust and transparency is our priority. Below, you’ll find all the essential information about the services we provide for recruiters and clients, as outlined in our Terms of Service. These terms govern how you use our platform and promote a professional and secure experience for everyone. If you have any questions or need further assistance, please don’t hesitate to reach out to us at [email protected].

Privacy Policy

Last Updated on January 15, 2025

Relancer is committed to protecting your privacy and ensuring transparency in how we handle your personal data. This Privacy Policy explains what information we collect, how we use it, and the measures we take to safeguard it. By using our website (https://relancer.com) or platform (https://app.relancer.com), you agree to the terms outlined here and in our Terms of Service.

If you have any questions, feel free to contact us at [email protected].

1. Introduction

Relancer provides a platform connecting freelance recruiters and recruitment agencies (“Recruiters”) with businesses or individuals (“Clients”) seeking recruitment or headhunting services. This Privacy Policy outlines how we collect, use, and disclose personal data to facilitate these connections while maintaining compliance with applicable laws, including the General Data Protection Regulation (GDPR).

2. Definitions

  • “Website”: The Relancer website accessible at https://relancer.com.
  • “Platform”: The Relancer platform accessible at https://app.relancer.com.
  • “We,” “Our,” “Us”: Relancer, the owner and operator of this website and platform.
  • “You,” “Your”: Any individual or business using the Website or Platform for any reason.
  • “Content”: All data or materials presented on the Website or Platform, including user-submitted profiles, reviews, and references.

3. Information we collect

We collect and process personal data that you provide when using our services, including but not limited to:

  • Recruiters: Full name, location, work experience, skills, contact information, profile picture, and other details provided during sign-up.
  • Clients: Project details, contact information, and preferences provided during account creation or service inquiries.
  • We do not request or process sensitive personal data (e.g., health, political beliefs, genetic data) unless explicitly authorized by you.

We also collect technical data, such as IP addresses, device types, and browsing activity, to improve platform performance and user experience.

4. How we use your data

We use your data to:

  1. Facilitate connections between Recruiters and Clients.
  2. Create and maintain user profiles for Recruiters and Clients.
  3. Notify you of relevant actions on your account, such as service inquiries matching your profile.
  4. Conduct analytics to improve our platform and services.
  5. Ensure compliance with legal obligations and address potential disputes.

We may also use your email address for sending marketing communications, which you can opt out of by clicking “Unsubscribe” in the email footer.

5. Third-party services

We rely on trusted third-party service providers to support our platform, including:

  • HubSpot Inc: Used for customer relationship management (CRM) and email marketing. Some personal data, such as your name and email, may be processed through HubSpot. Data may be stored outside the EEA under GDPR-compliant safeguards.
  • Twilio Inc: Used for sending transactional and marketing emails. Data such as your email address may be processed and stored outside the EEA under GDPR-compliant safeguards.
  • Google LLC: For seamless sign-up and login using Google OAuth (data transferred outside the EEA under standard contractual clauses).
  • Airtable Inc: Used for organizing and managing data related to platform operations, such as user profiles and service interactions. Some personal data, such as names and email addresses, may be processed through Airtable. Data may be stored outside the EEA, with GDPR-compliant safeguards in place.

Your personal data will not be shared with other third parties without your explicit consent, except where required by law.

6. Cookies

Relancer uses cookies to enhance your experience, including session and persistent cookies. These cookies enable functionalities such as authentication, security, and user preference customization. You can manage or disable cookies through your browser settings, but doing so may impact your use of the Website or Platform.

7. Data retention

We retain your personal data for as long as you actively use our platform. Inactive accounts and associated data are deleted one year after inactivity.

8. Your rights

Under GDPR and other applicable laws, you have the right to:

  • Access, correct, or delete your personal data.
  • Restrict or object to data processing.
  • Withdraw consent for data use at any time without affecting prior lawful processing.
  • Lodge a complaint with the Estonian Data Protection Inspectorate ([email protected]).

To exercise your rights, contact us at [email protected].

9. Children’s privacy

Relancer is not intended for users under 18 years old. We do not knowingly collect data from minors. If we become aware of such data, we will delete it promptly.

10. Data security

We implement industry-standard measures to protect your data, including encryption, secure servers, and regular audits. While no system is completely secure, we strive to minimize risks and respond promptly to any security issues.