• Full Cycle Recruitment Management in a multi-cultural, diverse strategic environment. • Directly working with the CEO, Manager of Operations, and Sales Manager. • Collaborate with pre-vetted international staffing agencies from our partner network worldwide, including Southeast Asia, the Middle East, Australia, the UK, and Europe. • Source new agencies (if required) through due diligence to ensure alignment with KSA labor regulations and client expectations. • Validating shortlisted profiles before submission to the client, ensuring adherence to role requirements and KSA labor norms, and process Quality Assurance. • Facilitate seamless coordination between the client and staffing agency for candidate interviews. • Visa Issuance, Offer Management, KSA Onboarding Preparations, Post Arrival Process Management.

• Directly Report to the Vice President of Training & Quality Assurance (Systems Ltd. | Visionet Systems) • Working closely with the Client's CEO, Account Managers & Relationship Managers to increase the output of the International Technical Recruitment Team in both the Pakistan and US Locations. • Managing the Canvas & other reporting with the head of the MIS Department. • Supporting the Manager and Team Lead of Operations with team performance, quality and training. • Acted as a Hiring Manager for Internal Hiring for various BPO Departments including Quality Assurance, International Recruitment and Customer Support. • Monitored and Managed Training and Quality Assurance for International Recruitment with overall 100+ headcount in 2 years for existing and fresh hires. • Training current and new employees in the Client's standard operating procedures. • Training Fresh Employees in Recruitment and Talent Acquisition practices. • Create training documents and presentations on HR and client policies. • Conducting Refresher Sessions, New Industrial Recruitment Training & Supporting Documents. • Conducting Monthly Training and gathering the output but conducting quizzes & Assignments. • Create overall performance documentation and presentations for the executives quarterly. • QA & Training management of Floor comprising 25+ Recruiters. • Conducting & Creating Quality Assurance Calibrations on a weekly & monthly basis for training effectiveness. • Supporting Team Leads and Floor Managers to assist with the overall training and quality action plans. • Monitoring Call Records of the Recruitment Team. • Assisting Current and New Employees throughout all stages of recruitment. • Creating new Standard Operating Procedures (SOPs) to help build up the Quality of the Operations Floor. • Assisting the Recruitment Manager and Team Lead with daily operations and helping them with Data Collection for Quality and Operational adherence of the employees involved. • ATS Management. • Industrial Talent Acquisition and Recruitment. • Conduct the Pre-Screening, Interviews, Background Checks, Reference Checks, Client Interview Preparations, Contract Signing, and Relationship Manager Calls. • Dealing with hiring managers, client relationships, stakeholder management, Scrum & Daily Huddles. • Dealing with the escalations. • KPI Management. • Sourcing and Boolean Searches. • Training the Document Processing Officers in Resume Formatting and Data Entry Management.

• 360 Degrees of Technical Training & assisting current and new offshore employees. • Creating/ Revising Standard Operating Procedures (SOPs) & Key Performance Indicators (KPIs) to improve Project Efficiency. • 360 Degrees QA Management & Control of floor comprising 25+ Recruiters. • Conducting & Creating Quality Assurance Calibrations on a weekly & monthly basis. • Supporting offshore Team Leads and Floor Manager to assist with the overall training and quality action plans with respect to Operations. • Monitoring & handling escalations of the overall recruitment process overflow. • Maintaining & Creation of Internal Documents. • Review of RMRs. • My recruitment experience involves working & training the resources for Engineering, Legal/Law, Information Technology, Health Care, Title Industry, Manufacturing, Financial & Banking, and C-Level/ Executive Professionals for Contract, Contract to Hire, Direct Hire, Managed Solutions, and Payroll Solutions.

BPO Project mainly for Customer Support and Customer Sales.

• Management of a team of IT Technical Recruiters. • Continous Coaching and Training of staff members to ensure the SOPs and KPIs are met. • Training of new recruits. • Coaching Candidates for all stages of the hiring process. • Best practices involved in client development. • Running a 360 desk, Responsible for account management and recruitment for the Information Technology division of BQ International. • Tools Used: Vonage, LinkedIn Recruiter Lite, Monster, Indeed, Dice, ATS: Flextrack, CBC Portals (Canada), Payroll partners Focus Systems. • Collaborated with employers in UAE and KSA to gather job requirements and draft/review recruitment documents like Demand Letters, Wakala, and Power of Attorney (PoA) in compliance with labor laws. • Managed the Wakala authorization process with KSA agencies and facilitated the visa process by coordinating with immigration authorities and consulate • Provide guidance to Hiring managers/clients on recruitment and potential candidates. • Build strong relationships with desired Clients & candidates to ensure a viable talent pipeline. • Resume pre-screening, candidate interviewing, assessment, short-listing, and selection for open positions. • Complete reference checks and negotiates offers of employment. • Utilize internal and external networks to leverage best practices in recruitment and selection. • Respond to external and internal inquiries regarding employment opportunities. • Promote employment opportunities for our Clients. • Optimize the efficiency of the recruitment process by making recommendations and implementing improvements. • Assist with international recruitment assignments.